Privacy Policy
Effective Date: March 12, 2026
Last Updated: March 12, 2026
Table of Contents
1. Introduction and Scope
Welcome to MulPix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of any information you provide while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mulpix.com (the "Site") and use our AI-generated image gallery services (collectively, the "Services").
This Privacy Policy applies to all visitors, users, and others who access or use our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
We collect information in various ways when you use our Services. The types of information we may collect include:
2.1 Information Automatically Collected
When you access our Services, we automatically collect certain information about your device and your use of the Services. This information does not reveal your specific identity (like your name or contact information) but may include:
- Device and Usage Information: Your IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and information about how you interact with our Services.
- Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include your IP address, browser type, the pages you visited, the time spent on those pages, access times and dates, and other statistics.
- Search Queries: We may log search queries entered on our Site to understand user interests, improve our image collection, and enhance the overall user experience. These queries are stored anonymously and are not linked to any personally identifiable information.
2.2 Information You Provide Voluntarily
MulPix is designed to be used without requiring you to create an account or provide personal information. However, if you choose to contact us (for example, to report an issue or make an inquiry), you may voluntarily provide:
- Contact Information: Your name, email address, and any other information you choose to include in your communication with us.
- Feedback and Correspondence: Any feedback, questions, or other information you submit to us.
2.3 Information We Do NOT Collect
We want to be transparent about the data we do not collect. MulPix does not collect or store:
- Payment or financial information (our Services are free)
- Social Security numbers or government-issued identification numbers
- Biometric data
- Precise geolocation data
- User accounts or login credentials (we do not require registration)
3. How We Use Your Information
We use the information we collect or receive for various purposes, including:
3.1 To Provide and Maintain Our Services
- Deliver the features and functionality of our AI image gallery
- Process and fulfill image download requests
- Respond to your inquiries and provide customer support
3.2 To Improve and Optimize Our Services
- Understand how users interact with our Services
- Analyze search patterns to improve our image collection and categorization
- Develop new features, products, and services
- Monitor and analyze usage trends and preferences
3.3 To Ensure Security and Prevent Fraud
- Detect, prevent, and address technical issues
- Protect against malicious, deceptive, fraudulent, or illegal activity
- Enforce our Terms of Service and other policies
3.4 To Comply with Legal Obligations
- Comply with applicable laws, regulations, and legal processes
- Respond to lawful requests from public and government authorities
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we process your personal data only when we have a valid legal basis to do so. The legal bases we rely on include:
4.1 Legitimate Interests
We may process your information when it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your rights and freedoms. Our legitimate interests include:
- Operating and improving our Services
- Understanding how our Services are used
- Ensuring the security of our Services
- Detecting and preventing fraud and abuse
4.2 Consent
Where required by law, we will obtain your consent before processing your personal data. If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided at the end of this Privacy Policy.
4.3 Legal Obligation
We may process your personal data where it is necessary for compliance with a legal obligation to which we are subject.
4.4 Performance of a Contract
We may process your personal data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
6. Third-Party Services
We may use third-party companies and individuals to facilitate our Services ("Service Providers"), provide the Services on our behalf, perform Service-related tasks, or assist us in analyzing how our Services are used.
6.1 Categories of Third-Party Services
These third parties may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. The categories of third-party services we may use include:
- Hosting and Infrastructure: Cloud hosting providers that store and serve our website content and data.
- Content Delivery Networks (CDNs): Services that distribute our content globally to improve load times and performance.
- Analytics Providers: Services that help us understand website traffic and usage patterns.
- Security Services: Services that help protect our website from malicious activity, DDoS attacks, and other threats.
6.2 Third-Party Privacy Policies
These third-party service providers have their own privacy policies addressing how they use your information. We encourage you to review the privacy policies of any third-party services you interact with. We are not responsible for the privacy practices of these third parties.
6.3 Links to Other Websites
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7.1 Retention Periods
| Data Type | Retention Period |
|---|---|
| Server Logs | 90 days |
| Search Query Logs | 12 months (anonymized) |
| Analytics Data | 26 months |
| Contact Communications | 3 years or as required by law |
7.2 Deletion of Data
When personal data is no longer needed for the purposes for which it was collected, we will delete or anonymize such data. If deletion is not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.
8. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
8.1 Security Measures We Implement
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security) / HTTPS.
- Access Controls: We limit access to personal information to employees, contractors, and agents who need to know that information in order to process it for us.
- Regular Updates: We regularly update our systems and software to address security vulnerabilities.
- Monitoring: We monitor our systems for potential vulnerabilities and attacks.
8.2 Your Responsibility
Although we will do our best to protect your personal data, transmission of personal data to and from our Services is at your own risk. You should only access the Services within a secure environment. We recommend using updated browsers with modern security features enabled.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. Below we describe the rights available to users in different jurisdictions.
9.1 Rights Under GDPR (European Economic Area, UK, Switzerland)
If you are a resident of the EEA, UK, or Switzerland, you have the following data protection rights:
- Right of Access: You have the right to request copies of your personal data. We may charge a small fee for this service.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your data protection rights.
9.2 Rights Under CCPA (California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
- Right to Delete: You have the right to request that we delete personal information we collected from you, subject to certain exceptions.
- Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
- Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
Notice Regarding Sale of Personal Information:
MulPix does not sell, rent, or trade your personal information to third parties for
monetary consideration. We do not "sell" personal information as defined by the CCPA/CPRA.
9.3 Rights Under Other Jurisdictions
If you are located in other jurisdictions with data protection laws (such as Brazil's LGPD, Canada's PIPEDA, Australia's Privacy Act, or similar), you may have similar rights under your local laws. Please contact us to exercise these rights.
9.4 How to Exercise Your Rights
To exercise any of your privacy rights, please contact us at privacy@mulpix.com. We will respond to your request within the timeframe required by applicable law (typically 30 days for GDPR, 45 days for CCPA).
We may need to verify your identity before processing your request. We will not discriminate against you for exercising any of your privacy rights.
10. International Data Transfers
Our Services are operated from the United States. If you are located outside of the United States, please be aware that any information you provide to us may be transferred to, stored, and processed in the United States or other countries where our servers are located or our service providers are based.
10.1 Transfers from the EEA, UK, and Switzerland
If you are located in the European Economic Area, United Kingdom, or Switzerland, we will take appropriate measures to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it. These measures may include:
- Transferring personal data to countries that have been deemed to provide an adequate level of protection by the European Commission
- Using Standard Contractual Clauses approved by the European Commission
- Relying on an adequacy decision, binding corporate rules, or other valid transfer mechanisms
10.2 Your Consent to Transfer
By using our Services, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.
11. Children's Privacy
Our Services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us at privacy@mulpix.com.
If we become aware that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers immediately.
COPPA Compliance (United States):
In compliance with the Children's Online Privacy Protection Act (COPPA), we do not
knowingly collect personal information from children under the age of 13 in the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this Privacy Policy
- Post the updated Privacy Policy on our website
- For material changes, we may provide additional notice (such as a banner on our website or notification via email if you have provided one)
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of such changes.
If you do not agree to the updated Privacy Policy, you should discontinue your use of our Services.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MulPix Privacy Team
Email: privacy@mulpix.com
When contacting us, please include:
- A clear description of your question or concern
- If exercising your privacy rights, specify which right(s) you wish to exercise
- Your country of residence (so we can apply the appropriate privacy laws)
We take your privacy concerns seriously and will endeavor to respond to your inquiry within a reasonable timeframe, and in any event within the timeframe required by applicable law.
By using MulPix, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.